Frequently Asked Questions
Everything you need to know about shopping with Baby Grand.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that final sale items are not eligible for return.
How do I determine the right size for my child?
Each product page includes a detailed size guide based on height and weight measurements. If you are between sizes, we generally recommend sizing up for comfort.
Are your fabrics safe for sensitive skin?
Absolutely. At Baby Grand, we prioritize high-quality, breathable fabrics like organic cotton and bamboo to ensure our garments are gentle on delicate skin.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.